BIMB Mobile & BIMB Web Now for Ages 12–17

Start your digital banking journey with tools designed just for teens. Controlled access. Unlimited learning.

BIMB Mobile & BIMB Web Now for Ages 12–17

Empowering youth with safe, secure, and educational digital banking tools. Limited access, unlimited learning.

Eligibility criteria

These are the eligibility criteria to enjoy BIMB Mobile & BIMB Web Lite access:
Aged between 12 to 17 years old
Hold an Individual Account with Bank Islam
An active Bank Islam Debit Card-i account holder
Visit a Bank Islam branch with a parent/guardian to sign the Indemnity Form
Note

If you’ve previously signed the Indemnity Form for Bank Islam Debit Card-i, you will still need to visit the branch again for BIMB Mobile & BIMB Web Lite version access.

Start managing your money, your way

BIMB Mobile & BIMB Web Lite version are designed for the next generation of financial experts. With controlled access and secure tools, you can perform these essential services:
Scan QR & Pay

Funds Transfer

Request Money
Prepaid Reload
Sadaqa

How to register?

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Step 1

Visit your nearest Bank Islam branch with your parent/guardian

Step 2

Sign the Indemnity Form for BIMB Mobile/BIMB Web access.

Step 3

Download the BIMB Mobile App or log on to BIMB Web.

Step 4

Enter your bank account or debit card number and complete the details required

Step 5

Activate online access:

  • If you have a Debit Card-i: Activate via ATM
  • If you don’t have a Debit Card-i: Activate at the branch

Wait for the 12-hour cooling-off period to complete.

Transaction Limits

For your security, BIMB Mobile & BIMB Web Lite have a combined daily transaction limit of RM300, which covers:

  • Fund transfers
  • Bill payments
  • Other monetary activities

Frequently asked questions

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What is Youth / BIMB Lite?
Youth / BIMB Lite is a special segment under Bank Islam’s digital banking platform that allows customers aged 12 to 17 to access BIMB Mobile and Web with limited services, under the supervision of a parent or legal guardian.
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Who is eligible to register?
  • Customers aged 12–17 years old.
  • Must hold an active individual Bank Islam Savings Account.
  • Registration must be done in the presence of a parent or legal guardian.
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How do I register for BIMB Mobile and Web access under Youth / BIMB Lite?

Before you can register for BIMB Mobile and Web access, you must:

  • Have an active individual savings account with Bank Islam.
  • Visit any Bank Islam branch with your parent/guardian to complete and sign the Letter of Indemnity by Parent/Guardian. Please also bring:
    • Parent/guardian's identification document.
    • Your identification document, and either your birth certificate or other legal documents to prove the relationship.

Once the process at the branch is successfully completed, you may proceed to register for BIMB Mobile and Web access. The steps for Youth / BIMB Lite users are similar to those for other customers. For full guidance, please refer to: https://bimb.com/how-to-use/

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What are services available under Youth / BIMB Lite segment?
  • Own Transfers (to own Bank Islam accounts)
  • Transfers to Others (Bank Islam, DuitNow, IBG)
  • DuitNow QR payments
  • Prepaid reloads
  • Quick Transfer
  • FPX & DuitNow Online Banking & Wallet
  • E-Sadaqah / Wakaf
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What are the transaction limits for customer under Youth/ BIMB Lite segment?
Details on transactions limits for BIMB Web and BIMB Mobile are as follows: Please click here
Take me there
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What happens when I turn 18 years old?

Once you turned 18, you’ll receive a push notification and an email to let you know your account has been updated. Your segment will automatically change from “Youth” to “Normal”.

When you log in, you’ll see the regular dashboard, and your daily limits will follow the standard adult limits. You can continue using the same BIMB Mobile app or website without reinstalling anything.

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What if registration fails or there are issues?

If you encountered error, for instant assistance, connect with Chatbot Adam at www.bimb.com. You can also call our Contact Center at 03 2690 0900 or email us at contactcenter@bankislam.com.my for assistance. Alternatively, you may visit any Bank Islam branch for support.